Petpooja Reviews & Ratings

Petpooja Software Review

Petpooja is a user-friendly restaurant POS software that helps food outlets easily manage day-to-day operations. Its simple 3-click restaurant billing ensures that even your untrained staff can use the software. Petpooja is compatible with all systems including PC, phones, tablets, laptops, and printers.

Moreover, the POS software comes with a centralized dashboard for food outlet owners that offers real-time reporting, and helps in monitoring multiple outlets. It also helps with menu customization, adds aggregators for online ordering, and more.

So, let’s review Petpooja, and find out what it can do for your restaurant business.

Pros and Cons of Petpooja

• Track and minimize food wastage to reduce your loss
• Minimal training is required to use the software
• Users can manage inventory & payments along with orders & kitchen management.
• Instantly produces authentic and error-free bills
• Integrates with Zomato, Swiggy, etc.

• An expensive solution for small businesses
• Menu updates can only be done manually
• No open API available, only limited third-party integrations

What Types of Restaurant Businesses Use Petpooja?

The following outlet types can integrate Petpooja Restaurant Billing Software to seamlessly manage their kitchen, order, deliveries, and more.

• Cafes
• Fine Dining Restaurants
• Bars & Brewery
• Food Courts
• Ice Cream Parlors
• Large Franchise Chains
• QSRs
• Canteens
• Dessert Shops
• Bakeries
• Pizzeria

Petpooja Features: What All You Can Do with Petpooja?

Petpooja POS software enables restaurants and other food outlets to manage daily operations efficiently. These features include error-free & tax-compliant billing, customer information management, raw material and inventory management, menu customization, online ordering, and more.

• Billing: Create customized bills with your organization’s branding elements and QR code to accept payments through any of your hardware including a laptop, PC, touchscreen terminal, or tablet. In fact, your billers can also print bills according to different sections of your kitchen, using Kitchen-Wise KOT printing. For instance, the bill for biryani should go to the Indian kitchen, and a bill for pizza should go to the Italian kitchen section.
• Tax Reporting: During your billing, Petpooja software keeps your billers informed and updated about all the taxes levied at your restaurant outlet. In addition to this, you also get a customization option, where the biller can voluntarily remove or add taxes as required. For example, the customer might ask a restaurant to remove the service tax.
• Raw Material Management: With Petpooja, you get a complete 360-degree view of your entire supply chain. This helps you to easily manage food wastage, stock transfers, purchase order creation, inward stock receipts, and more.
• Central Kitchen Module: The central kitchen module allows users to have a complete look at what’s happening in their kitchen. This includes raising requests for stocks, monitoring the stage of cooking, from raw material to semi-prepared, and the prepared and ready-to-serve dishes.
• Alerts: While handling multiple orders, your kitchen staff might just miss the stock count in your kitchen or warehouse. But with stock alerts, you can manually set a minimum amount of raw material that needs to be there in your kitchen at any given point. And whenever you reach that number, there is an automatic stock alert, asking for a refill or a restock.
• Purchase Order Management: Using this Petpooja software, restaurant managers can raise purchase orders to their central kitchen and suppliers directly from the Petpooja dashboard. This allows restaurants and other food outlets to keep a stock of frequently ordered items so that there is no shortage.
• Generate Food Cost Report: Users can calculate the live cost of any food item sold by knowing the cost of the raw material used in preparing it. This helps users to charge fairly and keep their margins while preparing menus and final food item prices, even with fluctuating prices of the raw material.
• Menu Customization: Customize menus with options for extra add-ons and charge differently for them. Users can also add customized portion sizes, categories by cuisines, and other factors. In fact, you can choose aggregator menu management which will allow you to make any deletions or changes in food item prices of Zomato & Swiggy.
• Add Combos: Combo is a great way to boost sales, but billing them right can be tricky. However, with Petpooja you can easily create and bill combos and BOGOs (Buy One Get One) while keeping track of the inventory.
• Customer Management: Petpooja comes with a CRM feature that allows users to maintain and sync customer information on the cloud. The CRM also helps you to retrieve details about customers' past orders, which helps you in giving them a personalized options and ordering suggestions.

Managing Online Ordering with Petpooja

Users can seamlessly integrate major online ordering services such as Swiggy & Zomato. They can manage multiple online ordering services from one dashboard, they don’t need to switch between apps to accept orders. In online ordering, users can also choose to customize pricing options, food add-ons, on or off the availability of any food item.

Improve Customer Service with Petpooja

Petpooja enables food outlets to use a Feedback Management System, that helps them in taking direct feedback from the customers. You can take honest reviews about the food, service, and staff, directly when the customers come to dine in or even when they order takeaways or choose home deliveries. You can share feedback links with your customers via SMS, email, or through your own mobile or tablet in your food outlet.

Petpooja Pricing & Plans

Petpooja offers a standard package at Rs 10,000 per outlet, which can be renewed at Rs 7500 per year in India. However, the pricing for international outlets will differ. In this package, food outlets get reporting & analytics, desktop billing software, scan and order features, payment integrations, online ordering integration, and more.

Petpooja Add Ons

Petpooja also comes with two add-on packages, Petpooja+ and Petpooja Pro priced at Rs 8,000 and Rs 11,000 respectively. The Petpooja+ plan offers Kitchen Display System, Loyalty Programs, Virtual Wallet, Token Management systems, Personal Website creation, and more. Although, the Petpooja Pro plan comes with highly customizable modules, visualization charts, and graphs.

There is no free plan or even a free trial available for Petpooja. Users will have to start with a paid plan only.

Petpooja Technical Specifications

Petpooja Competitors

We have compared Petpooja with other popular POS software solutions like Posist and LimeTray. In terms of features, they are quite similar, however, their service differs. For instance, LimeTray only offers 24*7 support only on chat, but Petpooja offers all types of support including email, phone, and chat 24*7. Similarly, only Petpooja offers ground support in 30 cities, whereas Posist offers it in only metro and Tier-1 cities, and LimeTray doesn’t even offer any ground support.

Petpooja Review: Techjockey’s Final Verdict

Petpooja is a good POS software to invest in because of its easy-to-use interface and useful features. Your staff will not be required to undergo any special training in using the software. The software is fairly priced as far as its features are concerned. Moreover, renewal costs are also reduced each year. If you wish to try its functionalities, you can always book a free demo at Techjockey.