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CRM integration
Spark TG can be integrated with external CRM platforms like Vtiger, Salesforce, ZOHO, Kapture and Leadsquared.
Mobile App
It offers an intuitive mobile app for agents and admins, equipped with location tracking facilities.
Bulk Outbound Dialers
Spark TG provides bulk outbound dialling facilities like preview, predictive, OB, Progressive and IBR.
Blended Call Center
Agents can use Spart TG call management software to provide relevant solutions for customer-generated queries.
Call Recording
All inbound and outbound calls get recorded within the database. Those are later used for analysis and training purposes.
Call Monitoring
Supervisors can monitor their agents using whisper and spy mode.
Usage Statistics
Real-time call statistics makes agent wise queue management a lot easier.
Dashboard
Inbuilt admin dashboard, facilitates seamless reaction, monitoring and control features are provided by Spark TG call management
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Brand Name | Spark TG |
Information | Spark TG has an experience of more than 22 years in Cloud Telephony Services and focuses on excellent user experience and support. |
Founded Year | 2002 |
Director/Founders | Anju Tyagi |
Company Size | 1-100 Employees |