Smartflo - Cloud Telephony Solutions Reviews & Ratings

Check out Smartflo - Cloud Telephony Solutions reviews by verified users. Discover what businesses are saying about Smartflo - Cloud Telephony Solutions on Techjockey.

Have recommended this product

Overall Score

4.2/5

Based on 4 Reviews

Features 4.3/5

Value for Money 4/5

Ease of Use 4.2/5

Customer Support 4.4/5

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Smartflo - Cloud Telephony Solutions Pros and Cons

Pros

pros_icon “Nice to prepare flow chart of any project. It has extremely good features and tools for creating flow charts.” Tapan - Jul 27, 2023

Cons

cons_icon “Any agent or supervisor with add/edit rights can create Admin role. which simply means each and every person is an administrator and forging is very easy. ” Nivedita Jaiswal - Aug 17, 2023

Smartflo - Cloud Telephony Solutions User Reviews ( 4 )

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Tapan

Verified reviewer: linkedin_verify

Chief Technology Officer, Computer Networking

2-100 Employees

Software user since: 1-2 years

Reviewed on: Jul 27, 2023

4.7/5

“A software with awesome features”

Pros : Nice to prepare flow chart of any project. It has extremely good features and tools for creating flow charts.

Cons : No cons

Reason to switch : Haven’t used in company

Features

5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

5/5

Subhi Gupta

Verified reviewer: linkedin_verify

Human Resources, Education

2-100 Employees

Software user since: < 6 months

Reviewed on: Jul 21, 2023

4.5/5

“Feedback on Smartflo”

Pros : I am using Smartflo for 6 months and I am highly satisfied with the services. Integrated CRM feature makes my work very smooth and easy, it also provides customized dashboard where you can get each and every minute details. The pricing is also very budget friendly.

Cons : None as of now

Switched from : EasyGoIVR

Reason to switch : Pricing is the main reason I switched to Smartflo.

Features

5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

4/5

Nivedita Jaiswal

Verified reviewer: linkedin_verify

Reviewed on: Aug 17, 2023

4/5

“overall good with major bugs like any user can create admin”

Pros : Overall product is nice but security issues.

Cons : Any agent or supervisor with add/edit rights can create Admin role. which simply means each and every person is an administrator and forging is very easy.

Features

4/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

4/5

Rakesh

Verified reviewer: linkedin_verify

Manager, Automotive

101-500 Employees

Reviewed on: Nov 14, 2023

1/5

“Pathetic Services Poor flow”

They offered lot of features and took Rs 89680 advance for implementation. After implantation, 80% of calls were getting missed and even WhatsApp configuration which was offered was not given to me. No service of raised issues. I will never recommend using Tata Tele services to anyone.

Pros : Not good

Cons : They offered a lot of features and took Rs 89680 advance for implementation. After implantation, 80% of calls were getting missed and even the WhatsApp configuration which was offered was not given to me. No service of raised issues. I will never recommend using Tata Tele services to anyone.

Features

1/5

Value for Money

1/5

Customer Support

1/5

Ease of Use

1/5